Streamline sales and support efforts with Teamgate’s Freshdesk integration

Empower your teams with holistic customer information for enhanced service

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About this Integration

About Freshdesk Integration Benefits Discover Integrations Third Party Integrations

About Freshdesk

Freshdesk is a customer service software that lets you streamline your company’s customer support using automation, multi-channel communcation, and AI to help you efficiently manage your customers as you scale.

Teamgate’s Freshdesk integration connects your sales and support functions, giving your organization access all of the important information your team needs to provide premier customer support. With this integration, sales and support representatives can now see the full history of customer interactions, making it easier to understand and respond to customer needs promptly.

Native Integration

Integration Benefits

Enhanced Cross-Team Collaboration – With Freshdesk living within Teamgate, all customer interactions, whether sales or support, are updated and visible on both platforms. Having this data available all in the same place allows for more informed, meaningful interactions with your customers.

Effortless Customer Insights – Easily access detailed customer data in real time, allowing your team to provide more personalized support. This integration helps your team anticipate customer needs, creating a proactive approach that leaves customers feeling valued and understood.

Streamlined Workflow for Higher Efficiency – By combining data from Freshdesk and Teamgate, your team spends less time switching between platforms and more time helping customers. The centralized information flow boosts productivity and empowers your team to resolve issues faster, ultimately improving customer satisfaction.

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